Frequently Asked Questions
Most asked Questions
To help you plan your journey with confidence, we’ve gathered answers to the most common
questions our clients ask.
What is the luggage capacity for different vehicle sizes?
Luggage space varies by vehicle type. Our standard and executive coaches feature large
under-floor “boot” compartments suitable for one large suitcase per person. For smaller 8-16
seaters, we can provide vehicles with dedicated luggage trailers if you are traveling to an airport
or on an overseas tour.
Are your drivers qualified for European and overseas travel?
Absolutely. Our drivers are specifically trained for international routes, including familiarity with
continental driving laws, tachograph regulations, and ferry/Eurotunnel procedures. They are fully
accredited and experienced in navigating major European cities.
How do you ensure student safety for school and university bookings?
Safety is our core value. All drivers assigned to educational trips are DBS-cleared and trained in
safeguarding protocols. Our vehicles are equipped with age-appropriate seatbelts, and we can
provide risk assessment documentation upon request to assist with your educational planning.
Can I book multiple vehicles for a single event?
Yes. Thanks to our network of 240 depots, we excel at large-scale logistics. We can coordinate
dozens of vehicles simultaneously for corporate conferences, sporting events, or festival
shuttles, providing you with a single point of contact for the entire fleet.
What amenities are included in your luxury vehicles?
Our luxury and VIP fleet is designed for maximum comfort. Depending on the model, amenities
typically include:
● Climate control and air conditioning.
● Reclining leather seats with increased legroom.
● Onboard restrooms.
● USB charging ports and Wi-Fi.
● PA systems for tour guides or corporate briefings.
Do you offer emergency breakdown cover?
Our infrastructure is designed to meet the operational realities of Texas business regulation.
From litigation intake to annual compliance cycles, our facility functions as a long-term anchor
for serious operators.
